Legal
Privacy policy.
How we use the information you send us through this website, and the rights you have over it.
Framework — legal review required. This policy has been prepared as a framework for the Magnus Buzzard website. It must be reviewed by a qualified adviser, and the items marked to be confirmed completed, before it is relied upon.
Last updated: to be confirmed on publication
1. Who we are
This website is operated by MAGNUS (BUZZARD) LIMITED, trading as Magnus Buzzard, a company registered in England and Wales under company number 06573622. Our registered office is Beck House, 77a King Street, Knutsford, Cheshire, WA16 6DX.
We are the controller of the personal information described in this policy. You can contact us about it at kevin@magnusbuzzard.co.uk.
Information Commissioner’s Office registration number: to be confirmed.
2. What this policy covers
This policy explains what we collect when you use the enquiry forms on this website or email us, why we collect it, the legal basis we rely on, who we share it with, how long we keep it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. Information we collect through our forms
Each form asks only for what we need to understand your enquiry and reply to it.
Property enquiry form (Selling to us)
| Information | Why we ask for it |
|---|---|
| Your name and email address | To reply to you and to know who we are dealing with. |
| Property address and postcode | To identify the property and consider its location. |
| Property type, bedrooms (if residential), condition, tenure, and whether it is occupied or vacant | To judge whether the property is something we would consider, and to prepare for a viewing. |
| Reason for selling, price expectation and timescale (all optional) | To understand what you are hoping for, so that our reply is useful. You can leave these blank or choose “Prefer not to say”. |
| Your message | Anything else you choose to tell us about the property or your situation. |
Agent submission form (Agents & introducers)
| Information | Why we ask for it |
|---|---|
| Agency or company, contact name and email address | To reply to you and record who introduced the property. |
| Property address and postcode, property type and guide price | To identify and assess the property. |
| Brief details and a link to the particulars (optional) | To understand the property and the seller’s requirements. |
If you send us information about a seller, please make sure you are authorised to share it.
General enquiry form (Contact)
| Information | Why we ask for it |
|---|---|
| Your name, email address, subject and message | To read and reply to your enquiry. |
On every form
Each form has a tick box confirming that you have read this policy and agree to us using your details to respond. Each submission is also given a reference number (for example MB-260925-7K3Q), which appears in your confirmation and in our email, so that we can find your enquiry if you contact us about it.
To keep out automated spam, each form contains a hidden field that people do not see, and we check how long the form was open before it was sent. These checks are made when the form is sent and are not stored.
4. Our lawful basis
We use the information you send us:
- to take steps you have asked us to take before a possible contract — for example considering your property, arranging a viewing or making an offer (UK GDPR Article 6(1)(b)); and
- for our legitimate interests in responding to enquiries, assessing property we may buy and working with agents and introducers (Article 6(1)(f)).
To be confirmed on legal review: the lawful basis for each form, and whether the tick box should be treated as consent (Article 6(1)(a)) or as an acknowledgement of this policy.
5. Sensitive information
Please do not include information about health, or other special categories of personal data, in a form or email unless it is necessary for your enquiry. The “reason for selling” question is optional and includes “Prefer not to say”.
6. How your information is sent and stored
When you send a form, its contents are emailed to our company inbox by our website hosting provider, Hostinger — to be confirmed. The website does not keep a database of enquiries. Enquiries are held in our email account, provided by email provider to be confirmed.
If either provider stores or processes data outside the United Kingdom, we will make sure appropriate safeguards are in place. Details of any international transfers to be confirmed.
7. Who we share it with
We do not sell your information or use it for marketing lists. We may share it, where necessary, with:
- solicitors and conveyancers, if a purchase goes ahead;
- our professional advisers, such as accountants and surveyors, under a duty of confidentiality;
- our website hosting and email providers, who process it on our behalf; and
- anyone we are required to share it with by law.
8. How long we keep it
We keep enquiries only for as long as we need them to deal with your enquiry and any purchase that follows, and to meet our legal and accounting obligations. Retention period: to be confirmed.
9. Cookies, fonts and embedded maps
This website does not set cookies and does not use analytics or advertising trackers. Its fonts and images are served from our own website.
The contact page embeds a map from OpenStreetMap. When that page loads, your browser requests map images from OpenStreetMap’s servers, which receive your IP address. See the OpenStreetMap Foundation privacy policy.
Like most web hosts, our hosting provider may record technical information such as IP addresses in server logs for security and to keep the website running.
10. Your rights
Under UK GDPR you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information;
- ask us to restrict how we use it, or object to our using it;
- ask for your information in a portable format; and
- withdraw consent, where we rely on consent.
To use any of these rights, email kevin@magnusbuzzard.co.uk. We will reply within one month.
11. Complaints
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office: ico.org.uk/make-a-complaint.
12. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.